Case Studies
Recruitment Process Outsourcing Fuels Speed-to-Hire While Fostering Improved Employment Branding, Creative Sourcing and Better Candidate Selection
Like other telecommunication organizations, Andrew Wireless Solutions’ internal staffing group was challenged with finding and hiring talented people quickly while managing escalating recruiting costs. Realizing recruiting was becoming more of an escalating expense than a strategic business benefit to the organization, Andrew turned to Recruitment Process Outsourcing (RPO) to solve the problem. RPO enables organizations to transfer all or part of their recruiting function to an external partner. While RPO reduced cost per hire, decreased the need for external search vendors and enabled Andrew’s HR business partners to have a more strategic role in talent management, customer service was lacking, the quality of candidates did not improve and the RPO vendor did not fulfill the role of a true partnership.
Still convinced that RPO was the best approach for its business, and that not all vendors are created equal, the company set out to find a better solution to drive recruiting at Andrew. Partnering with Kenexa®, a leading provider of recruitment and retention solutions, the company experienced a dramatic improvement in customer service, more proactive and creative sourcing, improved Office of Federal Contract Compliance Programs (OFCCP) compliance, and was able to rapidly get more qualified candidates into the organization—all while in the midst of acquisition activity.