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Thought Leadership Articles

Onboarding New Employees: An Opportunity to Build Long-Term Productivity and Retention

By Anne E. Herman, Ph.D., Kenexa Research Institute 

Until recently, there has not been significant focus on the onboarding of new employees into organizations. Sure, most companies host new hire orientations where benefits are reviewed, codes of conduct are presented, and basic tools such as phones, computers and office supplies are ordered or confirmed. But for many new employees, this is where the efforts stop.

Now, however, many organizations are recognizing that onboarding is more than just processing paperwork and completing the checklist for a new hire to start. True onboarding involves making sure employees have the information needed to be effective in their jobs. This needed information often comes in the form of two efforts—training and socialization.

Training can involve formal classroom opportunities or can occur when employees model behavior, work with a more experienced colleague, or assist with small portions of larger projects while being “monitored” by someone with the end goal in mind.