Resource Center

Once the decision has been made to conduct an employee survey, it is important for the organization to begin building momentum. A well-done employee survey will rely on participation from the members of the organization on its design, administration,...

Many organizations are seeking to create a “global footprint.” In doing so, many common business practices need to be sensitive to, and adjusted for, the impact of local culture on the implementation of such practices. This article intro...

Organizations are becoming increasingly interested in creativity and innovation, in part as a response to the pressures associated with globalization, competition, economic factors and technology changes. Many organizations see creativity as an oppor...

Most of the work on creative thought processes has focused on understanding these at the individual level (Mumford, Mobley, Uhlman, Reiter-Palmon & Doares, 1991; Ward, Smith & Finke, 1999). We have only limited information about how these cog...

HR has been making great strides to strategically align itself as a business partner in order to increase its impact. Being strategic means designing and operating HR programs and initiatives with the goal of making a direct contribution toward meeti...

In India, call centers make up a key ingredient in the industry sector known as Business Process Outsourcing, or BPO. For many of India’s youth, call center positions are highly prized for their pay, given that a typical call center employee ea...

When leading for creativity, there are often a number of hidden and known influences that affect the presence and type of creativity produced. The work environment contains a number of intentional and unintentional factors that foster or inhibit crea...

Until recently, there has not been significant focus on the onboarding of new employees into organizations. Sure, most companies host new hire orientations where benefits are reviewed, codes of conduct are presented, and basic tools such as phones, c...

Organizations have increasingly become interested in creativity and innovation, in part as a response to the pressures associated with globalization, competition, economic factors and technology changes. Many organizational leaders see creativity as ...

Creativity is the ability to come up with novel yet valuable ideas and solutions to organizational needs and problems. It is an important outcome for many organizations, particularly those competing on the basis of an innovation strategy. Organizatio...